CloudSpex legal
Privacy Policy
Last updated: July 29, 2026
Information we handle
We handle account and contact information, domains you submit or monitor, public diagnostic results, support communications, and limited technical and security logs needed to operate the service. Payment card information is handled by Stripe; CloudSpex does not store full payment card details.
How we use information
We use information to provide monitoring and reports, maintain accounts and subscriptions, respond to support requests, improve reliability and security, and prevent misuse. We do not sell personal information.
Service providers
We may use service providers for hosting, authentication, email delivery, payment processing, and operational support. They receive information only as needed to provide their services to us.
Retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain reasonable business records. We use reasonable safeguards designed to protect information, but no online service can guarantee absolute security.
Your choices
You can contact us to request access to, correction of, or deletion of account information, subject to applicable requirements and records we need to retain. You can also close your account by contacting support.
Changes to this policy
We may update this policy from time to time. The latest version will be posted on this page.
Contact
NewEmpo LLC
30 N Gould St #40045, Sheridan, WY 82801, USA
support@cloudspex.com